Has your tenant called to let you know The Washing Machine or Tumble Dryer is playing up? If you live out of the area or have a busy schedule this can be a real pain, apart from the worry about manufacturers high call out charges which currently range from £70 up to £110 +
Its as easy as 1, 2, 3

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#1.  Give me a call, let me know the Tenants name and Phone Number,
       and if you know it, the make and model of appliance. 

#2.  I will call the Tenant, discuss the machine fault, arrange a
       callout if neccesary.

#3   I will call you from your property before doing any work with
       a price including parts and labour

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When I call your Tenant, I will check to see if their is maybe a quick fix we can achieve over the phone. Hearing about the symptoms first hand, from the user, is the best way to assess the nature and scope of the problem. If a callout is required, I can arrange this directly with the tenant (or Landlord if preferred).

Once I have checked the machine over, I will ring you, (The Landlord) with a price including parts and labour for the job. If you do not wish to proceed with the work, their is a small charge to cover time, travel and labour costs.